CPMC Relocation and Logistics Pvt. Ltd. – Relocation Logistics

CPMC-RLPL, a Kolkata based specialized logistics service provider, was founded in the year 2000, keeping in mind the sweeping changes in the whole concept of re-location business globally. The company identified the need of this service in the given sector, particularly the relocation-related services. The company’s mission has been to become a lifetime packer for its clients. Since 2005 it is an ISO 9001:2000 company. In the last eight years, its corporate client base increased to hundred plus. The company has been successful in expanding the business of packing and also moving into the areas of warehousing and fund management. This organization was formed with a handful of hardworking and enthusiastic individuals who have helped the company attain the respect and status that it enjoys today. The company offices are located in most of the major cities in India, for example Kolkata, New Delhi, Bangalore, Mumbai and Hyderabad. The company also employs a host of professionally trained movers who take exceptional care and pride while moving household and office items.

CPMC-RLPL is now one of the leading packers and movers of India. It offers a specialized and personalized logistics services to its valued customers to cover:

• Relocation of houses (personal effects)
• Relocation of cars
• Relocation of offices
• Local shifting of personal effects (within the city)
• Rearranging within the houses
• Risk coverage for all types of goods
• Storage facility including risk coverage
• Relocating big animals (giraffe and elephants)
• Management of records

Packing is one of the greatest strengths of this company and it has handled complex assignments meant for local, national and international movements. It knows exactly what materials and meth­ods are applicable to a particular item for packing. The company provides domestic relocation and international door-to-door services by road, rail and air. The entire logistics support covers handling the entire operation such as packing, documentation, customs clearance, forwarding of consignments to foreign destination, customs clearing, inland haulage, unloading and unpacking of goods at the foreign destination.

To ensure safe relocation of animals from one zoo to another and from India to anywhere on the globe, CPMC-RLPL prepares animal-specific transport containers. These are constructed as per IATA specifications for international relocation. For movements within India, local authority guidelines are followed for the construction of containers.

Today all business houses are forced to cut their cost. This has led to outsourcing their non-core business activities. Thus the concept of managing records came into existence. CPMC-RLPL has already started management of records in its Kolkata unit and soon it would start all over India.

Packing is one of the most important aspects of moving goods from one place to the other. While packing, it takes care of health hazards involved in packing. Job managers deputed for pack­ing are available for extending help to its valued customers on all fronts, attend to their apprehen­sions and invoke confidence while every single item is packed. The inventory for risk coverage is prepared by the supervisor in consultation with the owner. Special care is taken while packing fragile items. They are individually wrapped with proper packing materials and then packed into specially made carton boxes marked FRAGILE. At the time of packing, colour codes are used to indicate the source from where the items are collected; these are shown by colour stickers on the cartons. At the destination, coloured cards hung at the doors facilitate easy segregation of the pack­ages on delivery. The fragile and highly polished furniture are also packed into crates to protect them from breakage and scratch. Proper inventory check is done prior to loading the packages. Required documentation is prepared. The truck movement is monitored and necessary informa­tion and feedback regarding the truck is available to the customers.

While moving from one place to another, clients are given 100 per cent guarantee of careful and safe handling of their goods. CPMC-RLPL offers risk coverage for all goods and personal belongings. As a value-added service company, provides the risk coverage on goods to be relocated within the city, within India and also outside the country. The normal risk charges vary between 2.5 and 3.5 per cent, depending on the risk involved and coverage in the individual consignment. The risk charges need to be paid in advance, prior to dispatch of the goods. A comprehensive risk coverage attracts the maximum charges.

For transporting goods, the company generally uses ordinary trucks, container trucks, and container-trailer trucks and LCVs (for part load). Strictly, the direct truck and no transhipment on the route are encouraged. During the delivery to the destination, the company takes care of the following:

• Personalized care of the goods
• Constant tracking for the location of the goods
• Liaison with the office concerned
• On-the-spot troubleshooting
• Supervision on unloading and arranging

Corporate relocations require special hands on involvement. CPMC-RLPL have a strategy to prepare the move to flow in a logical matter. Every item to be moved out is identified and labelled so that it may be exactly placed at the destination location. A tag attached to the box/item carries instructions on how to handle that item and where to place it. For example, the tag number will identify the placement of furniture and equipment at the new facility, not by name but by number. Thus, proper tagging is a key factor in achieving an organized and smooth-flowing move. It will save the customer’s time and money.

Source: Sople V.V (2013), Logistics Management, Pearson Education India; Third edition.