Management Information System

Management Information System (MIS) is the study of people, technology, organizations, and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes. MIS is a people-oriented field with an emphasis on service through technology. If you have an interest in technology and have the desire to use technology to improve people’s lives, a degree in MIS may be for you.

MIS professionals create information systems for data management (i.e., storing, searching, and analyzing data). In addition, they manage various information systems to meet the needs of managers, staff and customers. By working collaboratively with various members of their work group, as well as with their customers and clients, MIS professionals are able to play a key role in areas such as information security, integration, and exchange. As an MIS major, you will learn to design, implement, and use business information systems in innovative ways to increase the effectiveness and efficiency of your company.

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Can You Run the Company with Your iPhone?

Can you run the company just by using your iPhone? Perhaps not entirely, but there are many business functions today that can be performed using

What’s New in Management Information Systems?

Plenty. In fact, there’s a whole new world of doing business using new technologies for managing and organizing. What makes the MIS field the most

How Information Systems Are Transforming Business

You can see the results of this large-scale spending around you every day by observing how people conduct business. Changes in technology and new innovative

Strategic Business Objectives of Information Systems

What makes information systems so essential today? Why are businesses investing so much in information systems and technologies? In the United States, more than 25

The Emerging Digital Firm

All of the changes we have just described, coupled with equally significant organizational redesign, have created the conditions for a fully digital firm. A digital

Globalization Challenges and Opportunities: A Flattened World

In 1492, Columbus reaffirmed what astronomers were long saying: the world was round and the seas could be safely sailed. As it turned out, the

Did Information Systems Cause Deutsche Bank to Stumble?

Deutsche Bank AG, founded in 1870, is one of the world’s top financial companies, with 2,425 branches worldwide. It offers a range of financial products

Theoretical Approach of Information Systems

The study of information systems is a multidisciplinary field. No single theory or perspective dominates. Figure 1.9 illustrates the major disciplines that contribute problems, issues,

Complementary Assets of Information Systems: Organizational Capital and the Right Business Model

Awareness of the organizational and managerial dimensions of information systems can help us understand why some firms achieve better results from their information systems than

It Isn’t Just Technology: A Business Perspective on Information Systems

Managers and business firms invest in information technology and systems because they provide real economic value to the business. The decision to build or maintain

Dimensions of Information Systems

To fully understand information systems, you must understand the broader organization, management, and information technology dimensions of systems (see Figure 1.5) and their power to

What Is an Information System?

An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision

Information Systems for E-business, E-commerce, and E-government

The systems and technologies we have just described are transforming firms’ relationships with customers, employees, suppliers, and logistic partners into digital relationships using networks and

Information Systems for Linking the Enterprise

Reviewing all the different types of systems we have just described, you might wonder how a business can manage all the information in these different

Information Systems for Different Management Groups

A business firm has systems to support different groups or levels of management. These systems include transaction processing systems and systems for business intelligence. 1.

How Information Technology Improves Business Processes

Exactly how do information systems improve business processes? Information systems automate many steps in business processes that were formerly performed manually, such as checking a

Business Processes

Business processes, which we introduced in Chapter 1, refer to the manner in which work is organized, coordinated, and focused to produce a valuable product

Business Processes and Information Systems

In order to operate, businesses must deal with many different pieces of information about suppliers, customers, employees, invoices, and payments, and of course their products

What is the impact of information systems on organizations

Information systems have become integral, online, interactive tools deeply i nvolved in the minute-to-minute operations and decision making of large organizations. Over the past decade,

Features of Organizations for a successful information systems

All modern organizations share certain characteristics. They are bureaucracies with clear-cut divisions of labor and specialization. Organizations arrange specialists in a hierarchy of authority in

What Is an Organization?

An organization is a stable, formal social structure that takes resources from the environment and processes them to produce outputs. This technical definition focuses on

Technology Helps Starbucks Find Better Ways to Compete

Starbucks is the world’s largest specialty coffee retailer, with over 24,000 shops in 75 markets. Starbucks’s reputation rests on its high-end specialty coffees and beverages,

Role of the information systems function in a business

We’ve seen that businesses need information systems to operate today and that they use many different kinds of systems. But who is responsible for running

Information systems for collaboration and social business

With all these systems and information, you might wonder how it is possible to make sense of them. How do people working in firms pull

Synergies, Core Competencies, and Network-Based Strategies

A large corporation is typically a collection of businesses. Often, the firm is organized financially as a collection of strategic business units and the returns

Smart Products—Coming Your Way

If you don’t use a smart product yet, you soon will. Your shoes, your clothing, your watch, your water bottle, and even your toothbrush are

The Business Value Chain Model

Although the Porter model is very helpful for identifying competitive forces and suggesting generic strategies, it is not very specific about what exactly to do,

The Internet’s Impact on Competitive Advantage

Because of the Internet, the traditional competitive forces are still at work, but competitive rivalry has become much more intense (Porter, 2001). Internet technology is

Information System Strategies for Dealing with Competitive Forces

What is a firm to do when it is faced with all these competitive forces? And how can the firm use information systems to counteract

Porter’s Competitive Forces Model

Arguably, the most widely used model for understanding competitive advantage is Michael Porter’s competitive forces model (see Figure 3.8). This model provides a general view

Basic Concepts of Ethical Decisions: Responsibility, Accountability, and Liability

Ethical choices are decisions made by individuals who are responsible for the consequences of their actions. Responsibility is a key element of ethical action. Responsibility

Key Technology Trends that Raise Ethical Issues

Ethical issues long preceded information technology. Nevertheless, information technology has heightened ethical concerns, taxed existing social arrangements, and made some laws obsolete or severely crippled.

Five Moral Dimensions of the Information Age

The major ethical, social, and political issues that information systems raise include the following moral dimensions. Information rights and obligations What information rights do individuals

A Model for Thinking about Ethical, Social, and Political Issues

Ethical, social, and political issues are closely linked. The ethical dilemma you may face as a manager of information systems typically is reflected in social

Grocery Wars

On June 16, 2017 Amazon announced that it was purchasing the upscale food market chain Whole Foods for $13.7 billion. The acquisition, completed in August

What are the challenges posed by strategic information systems, and how should they be addressed?

Strategic information systems often change the organization as well as its products, services, and operating procedures, driving the organization into new behavioral patterns. Successfully using

Property Rights: Intellectual Property in the Internet Age

Contemporary information systems have severely challenged existing laws and social practices that protect intellectual property. Intellectual property is defined as tangible and intangible products of

Information Rights: Privacy and Freedom in the Internet Age

Privacy is the claim of individuals to be left alone, free from surveillance or interference from other individuals or organizations, including the state. Claims to

Some Real-World Ethical Dilemmas

Information systems have created new ethical dilemmas in which one set of interests is pitted against another. For example, many companies use voice recognition software

Professional Codes of Conduct

When groups of people claim to be professionals, they take on special rights and obligations because of their special claims to knowledge, wisdom, and respect.

Candidate Ethical Principles

Once your analysis is complete, what ethical principles or rules should you use to make a decision? What higher-order values should inform your judgment? Although

Ethical Analysis

When confronted with a situation that seems to present ethical issues, how should you analyze it? The following five-step process should help: Identify and describe

How Harmful Are Smartphones?

For many of us, smartphones have become indispensable, but they have also come under fire for their impact on the way we think and behave,

Health Risks: RSI, CVS, and Cognitive Decline

A common occupational disease today is repetitive stress injury (RSI). RSI occurs when muscle groups are forced through repetitive actions often with high-impact loads (such

Will Automation Kill Jobs?

Dennis Kriebal of Youngstown, Ohio, had been a supervisor at an aluminum extrusion factory, where he punched out parts for cars and tractors. Six years

Quality of Life: Equity, Access, and Boundaries

The negative social costs of introducing information technologies and systems are beginning to mount along with the power of the technology. Many of these negative

System Quality: Data Quality and System Errors

White Christmas turned into a blackout for millions of Netflix customers and social network users on December 24, 2012. The blackout was caused by the

Computer-Related Liability Problems

In late 2013 hackers obtained credit card, debit card, and additional personal information about 70 to 110 million customers of Target, one of the largest

What are the current trends in computer hardware platforms?

The exploding power of computer hardware and networking technology has dramatically changed how businesses organize their computing power, putting more of this power on networks

What are the components of IT infrastructure?

IT infrastructure today is composed of seven major components. Figure 5.8 illustrates these infrastructure components and the major vendors within each component category. These components

Technology Drivers of Infrastructure Evolution

The changes in IT infrastructure we have just described have resulted from developments in computer processing, memory chips, storage devices, networking hardware and software, and

Evolution of IT Infrastructure

The IT infrastructure in organizations today is an outgrowth of more than 50 years of evolution in computing platforms. There have been five stages in

Defining IT Infrastructure

An IT infrastructure consists of a set of physical devices and software applications that are required to operate the entire enterprise. But IT infrastructure also

Facebook Privacy: Your Life for Sale

Facebook describes its corporate mission as giving people the power to build community and bring the world closer together. In 2017 and 2018 these lofty

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